Travel With Confidence
The world of travel is changing rapidly, but with prospects for holidays in 2021, we want to reassure you that any current and future holiday plans are safe with us.
As an independent tour operator, it is our priority to ensure that all our clients feel supported when trying to make the best decisions towards their travel plans for 2021 and 2022. The safety and wellbeing of our customers are our priority and the advice for some individual cases will vary, but we have listed some commonly asked questions to make you aware of what you should expect when travelling and to ensure that you are able to book your holiday with confidence.
Should I still book my holiday?
These are exceptional circumstances, and we know that you will want to book your holiday with confidence. The government have announced that travel can go ahead and have implemented a traffic light system with countries categorised as green, amber or red. Along with the government confirming that, from July 19th, travellers can now travel to amber list countries once both vaccinations have been received without quarantining upon return, this is a very exciting step for the return of safe travel.
We are now offering increased flexibility for amendments and cancellations for all bookings made before 30 September 2021 and your holiday will be ATOL protected. At the time of quoting your holiday, we will explain how flexible your holiday can be so you can make an informed decision before you book your holiday. We won’t charge any administration fees to book; however, costs may be incurred such as a change in season, accommodation choice, higher airfare or forfeiting a deposit. Meanwhile, if FCDO advice changes and you can no longer travel, you are entitled to a full refund.
Will I need to quarantine on my return?
The government have introduced a traffic light system for countries to enter England and each colour will have different rules around testing and quarantining. This list is likely to change throughout the summer as more countries vaccinate their populations. The government have confirmed that, from July 19th, travellers can now travel to amber list countries once both vaccinations have been received without quarantining upon return.
Green: Passengers will not need to quarantine on return (unless they receive a positive result) but must take a pre-departure test (antigen, lamp or PCR) within 72 hours of you arriving back into the UK as well as a PCR test on arrival back in the UK on or before day 2.
Amber: Travellers will need to quarantine for 10 days, as well as taking a pre-departure test and two PCR tests (on day two and day eight) with the option of paying for a private Covid-19 test on their fifth day of quarantine (the test to release scheme) to end self-isolation early unless they have received both vaccinations within 14 days of travel.
What will happen when I arrive at my destination?
There are different processes in place at different airports around the world and you may be required to do the following:
Temperature screen prior to and/or on arrival
Complete health declaration and/or locator forms prior to your holiday or on arrival
Be asked to provide proof of Covid-19 testing and/or proof of vaccine
Be required to undertake a period of quarantine upon arrival
Our hotels have introduced new procedures to ensure the health and wellbeing of all their staff and guests. Their priority is to make sure that the highest safety standards are in place which may involve changes to the use of certain facilities and areas. Your travel specialist will make you aware of these changes in order for you to make an informed decision about your holiday.
Can you help to arrange a Covid test for my return home?
We know that testing requirements are constantly changing and we are working closely with our hotel suppliers who will be able to help you facilitate pre-departure testing before your return home.
On arrival back into England, you must book a PCR test on or before day 2 using a government-approved test provider. We have also partnered with Randox Health to provide required tests from £43 per test.
Do I need travel insurance?
It is essential that you take out travel insurance ahead of your holiday that covers illness, medical treatment and medical repatriation. In addition to your insurance, it’s vital to follow all local health guidelines and rules. We recommend speaking to your insurance provider to clarify that COVID-19 is covered by your policy. Your travel specialist will be able to recommend insurance companies to cover pre-travel and in-resort Covid-19 issues.
Is air travel safe at the moment?
Aircrafts are equipped with High Efficiency Particulate Air (HEPA) filters, the same that is used in hospitals, to ensure that the air through the cabin is replaced every 3 – 4 minutes. Cabin crew and passengers are also required to wear masks from the moment you enter the airport and airlines are advising to put all luggage in the hold and avoid hand luggage to adhere to social distancing rules. Some airlines may be operating a reduced in-flight food and beverage service.
Please note that it is your responsibility to consult the latest government policies and entry requirements for your specific destination prior to travel and ensure that all correct forms have been completed prior to travel. Failure to do so could result in being refused travel or denied entry to your destination.
If you have any questions or concerns regarding your current or future travel plans, please do not hesitate to contact us on +44 (0) 203 886 0082 or email your questions to email@example.com and we will be happy to assist.