Travel With Confidence
There is on-going widespread media coverage of Covid-19, more commonly known as Coronavirus, and while this situation continues, there is a lot of uncertainty about Coronavirus and concerns towards current and future holiday plans.
As an independent tour operator, it is our priority to ensure that all our clients feel supported when trying to make the best decisions towards your travel plans for 2020 and 2021. The safety and wellbeing of our customers are our priority and the advice for some individual cases will vary, but we have some listed some commonly asked questions to make you aware of what you should expect when travelling and to ensure that you are able to book your holiday with confidence.
Should I still book my holiday?
These are exceptional circumstances and we know that you will want to book your holiday with confidence. We are now offering increased flexibility for amendments and cancellations for all bookings made before 30 September 2020 and your holiday will be ATOL protected. At the time of quoting your holiday, we will explain how flexible your holiday can be so you can make an informed decision before you book your holiday. We won’t charge any administration fees to book; however, costs may be incurred such as change in season, accommodation choice, higher airfare or forfeiting a deposit.
Is air travel safe at the moment?
Aircrafts are equipped with High Efficiency Particulate Air (HEPA) filters, the same that is used in hospitals, to ensure that the air through the cabin is replaced every 3 – 4 minutes. Cabin crew and passengers are also required to wear masks from the moment you enter the airport and airlines are advising to put all luggage in hold and avoid hand luggage to adhere to social distancing rules. Some airlines may be operating a reduced in-flight food and beverage service.
What will happen when I arrive at my destination?
There are different processes in place at different airports around the world and you may be required to do the following:
Temperature screen prior to and/or on arrival
Complete health declaration and/or locator forms prior to your holiday or on arrival.
Be asked to provide proof of Covid-19 testing
Be required to undertake a period of quarantine upon arrival
Our hotels have introduced new procedures to ensure the health and wellbeing of all their staff and guests. Their priority is to make sure that the highest safety standards are in place which may involve changes to the use of certain facilities and areas. Your travel specialist will make you aware of these changes in order for you to make an informed decision about your holiday.
Do I need travel insurance?
It is essential that you take out travel insurance ahead of your holiday that covers illness, medical treatment and medical repatriation. In addition to your insurance, it’s vital to follow all local health guidelines and rules. We recommend speaking to your insurance provider to clarify that COVID-19 is covered by your policy. Your travel specialist will be able to recommend insurance companies to cover pre-travel and in-resort Covid-19 issues.
Will I need a Covid-19 test to travel?
It is highly recommended that you discuss taking a COVID-19 test with your local testing centre, GP or travel clinic. Each destination’s entry requirements will vary so please ensure you seek out the latest FCO advice for your destination in advance of travel.
Please note that it is your responsibility to consult the latest government policies and entry requirements for your specific destination prior to travel, and to ensure that all correct forms have been completed prior to travel. Failure to do so could result in being refused travel or denied entry to your destination.
If you have any questions or concerns regarding your current or future travel plans, please do not hesitate to contact us on +44 (0) 203 886 0082 or email your questions to firstname.lastname@example.org and we will be happy to assist.