Covid-19 Travel Update
There is on-going widespread media coverage of Covid-19, more commonly known as Coronavirus, and while this situation escalates, there is a lot of uncertainty about Coronavirus and concerns towards current and future holiday plans.
As an independent tour operator, it is our priority to ensure that all our clients feel supported when trying to make the best decisions towards your travel plans. The safety and wellbeing of our customers are our priority and the advice for each individual case will vary, but here are some general guidelines on how we are managing the Covid-19 situation:
Our advice is always guided by the Foreign and Commonwealth Office (FCO) who, on 16th March, advised against all non-essential international travel for any UK citizens, initially for a period of 30 days. Whether travel is essential or not is a personal decision and circumstances differ from person to person. It is for individuals themselves to make an informed decision based on the risks and FCO advice. British people who decide that they still need to travel abroad should be fully aware of the increased risks of doing so. That includes the risk that they may not be able to get home, if travel restrictions are put in place. We are continuously monitoring this situation closely and managing this situation as it evolves.
We have excellent relationships with all our hotels and retreats and are working closely with them to get first-hand information and insight. We will be happy to offer any advice and discuss your options if you would like to consider postponing your trip.
When booking a package holiday through us, you can have confidence that your holiday is ATOL protected and should the FCO advise against travel to a particular destination and you are due to travel imminently, we will work with you to postpone your booking to a future date with minimal costs to you, change to an alternative destination or issue you a refund if the alternative options do not suit.
Travellers are advised to read the Foreign & Commonwealth Office travel advice for the country they are travelling to, which includes a link through to the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website that provides specific travel health advice for countries.
Enhanced health screening procedures have been put in place at arrival and departure areas in many countries. Travellers should comply with these processes and take relevant preventative measures to reduce the risk of exposure.
Please be advised that local authorities may have introduced additional screening measures and travel restrictions at airports. Restrictions may be in place if you have recently visited Italy, Iran, Singapore, South Korea and China.
It is recommended to purchase travel insurance as soon as you book your holiday, ensuring that a robust level of cover is in place.
If you have any questions or concerns regarding your current or future travel plans, please do not hesitate to contact us on +44 (0) 203 886 0082 or email your questions to firstname.lastname@example.org and we will be happy to assist.